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Visit our shipping & returns or terms of use pages to learn more about our policies.
You can also chat with us here or via e-mail 24 hours a day.
Otherwise, you can call a Supermelon specialist during regular business hours
Monday-Friday; 10:00am-4:00pm (PST), Pacific Standard Time. (718) 489-0255
The future of freight-forwarding is here at Supermelon.
Our allocation software transforms the shipping process from complex to simple. With our platform, you can track your container(s) at any time, whether they’re at the factory, in the clouds, or in the middle of the ocean.
We offer competitive rates without compromising on quality or customer service. You’ll get excellent visibility and transparency throughout the shipping and tracking process as well as 24/7 support for any incidents that may occur.
Get StartedThe future of freight-forwarding is here at Supermelon.
Our allocation software transforms the shipping process from complex to simple. With our platform, you can track your container(s) at any time, whether they’re at the factory, in the clouds, or in the middle of the ocean.
We offer competitive rates without compromising on quality or customer service. You’ll get excellent visibility and transparency throughout the shipping and tracking process as well as 24/7 support for any incidents that may occur.
Get StartedStateside Door-to-Door delivery for all of your locations
You can book the entire shipping process right from your Supermelon dashboard, including domestic shipping state to state to all the locations you need.
We also offer warehouse holding and shipping from the east and west coasts, which allows you to further customize your shipping for optimal value right until the final delivery stage.
Get StartedOur team of professionals have been clearing products at the U.S. border for years. Together with them, we’re automating your Customs process.
Using the Supermelon platform, you can chat with your customs broker at any time. This gives you complete visibility and transparency throughout your entire shipping and clearance experience.
We also help you obtain any quality or testing certification you need for special products, such as for the FDA, and more .
Get StartedThe best rates on reliable trade assurance, plus an extra Supermelon 100% money-back guarantee.
Our platform only hosts factorues we trust, and we take full responsibility for your product quality. If your items don’t arrive on time or aren’t as described, you will receive an immediate and full refund.
We can do that by holding your payment in an escrow account until delivery and inspection.
Get Startedcomplete visibility on exactly where your containers are, at all times.
Be it in the middle of the ocean or loading onto a cargo plane, our software allows you to track your shipment’s location at any time.
Knowing where your goods are and when they will arrive will help you better prepare for receiving and distribution in the U.S.
Get StartedCut your transit time and shipping costs by storing your Samples and extra goods in our warehouses.
With warehouses on the east and west coasts, Supermelon offers local storage and delivery, all on one platform. When we said door-to-door delivery, we meant it!
Get Started
Delivering the latest on upcoming technologies, news, and tips on how to better communicate with your manufacturer.